📜 Terms of Service

Welcome to HugChums! By browsing or purchasing from our site, you agree to the following terms and conditions:

1. Handmade Nature of Products

Each HugChums item is handmade and unique. Slight variations in size, shape, or color are part of the charm and not considered defects.

2. Orders & Payment

• Orders must be paid in full at the time of checkout.
  
• For made-to-order items, crafting begins only after payment is confirmed.
  

3. Refunds & Cancellations

Due to the nature of our products—many of which are customized or made-to-order—we do not accept refunds, exchanges, or cancellations once crafting has begun. Please see our [Refund Policy] for more.

4. Shipping & Delivery

We do our best to meet estimated timelines but cannot guarantee delivery dates due to external factors (shipping carrier delays, customs, etc.).

5. Intellectual Property

All content on this site (photos, text, products, and designs) is the property of HugChums. Please do not copy or reproduce any material without permission.

6. Contact

For any questions or support, reach us at Contact Us